

If the button "Deactivate via internet." is greyed out, first check the possible reasons and how to fix it in the following article. If you have a message that the deactivation failed, check the possible causes of a failed deactivation. And in any case pay attention to what you do as we can't deactivate the serial number ourself, so if you have any doubt get in touch with our support desk.


To deactivate via internet, just click on the "Deactivate via internet." button. You should get a warning to confirm that you want to deactivate:Ĭlick on proceed, you will be asked for an admin password: Try to address these and then do a deactivation via internet/. If the button remains greyed out, before doing the manual deactivation, check the possible causes in this article. The "Deactivate via internet" button may be disabled. Indeed, with a manual deactivation, not only should you deactivate on your computer, but also you will have to communicate the deactivation codes on the manual deactivation web page. This is the easiest, and less prone to errors. Whenever possible, use "Deactivate via internet". Deactivate manually (only if you can't do it "via internet").You can deactivate a serial number from the "Registration/Activation Window". To open it, select the menu "MovieRecorder > Licenses." Opening the "Registration/Activation Window" Note: the examples given here are used with MovieRecorder but are valid for all Softron applications using serial numbers.
